Privacy Policy
Welcome to EzyStudio’s Privacy Policy. Your privacy is important to us. This policy explains how we collect and protect your information.
This Privacy Policy explains how EzyStudio (“EzyStudio”, “we”, “us” or “our”) collect, use, process, store, and protect your information when you use our website, mobile application, and related services.
By accessing or using the Services, you agree to this Privacy Policy.
Introduction
1.1 Scope
This Privacy Policy applies to:
- Visitors to the EzyStudio website
- Registered users (“Users”)
- End users of User Platforms (“End Users”)
- Contributors invited to User Accounts
This Policy applies to personal information collected through our Services and related communications (e.g., email, support, billing).
In Plain English
If you visit our site, create an account, build a platform, or interact with a site built on EzyStudio — this policy applies to you.
Information We Collect
We collect information in the following ways:
2.1 Information You Provide
When you register, purchase services, or contact us, you may provide the following (but is not limited to):
- Name
- Email address
- Phone number
- Billing address
- Payment information
- Business information
- Support communications
- Content you upload (“User Content”)
If you use AI Services, we also collect:
- Prompts you submit (“Input”)
- AI-generated responses (“Output”)
2.2 Information Collected Automatically
When you use our Services, we may automatically collect:
- IP address
- Device information
- Browser type
- Operating system
- Usage data
- Pages visited
- Referring URLs
- Log data
- Cookies and tracking technologies
2.3 Information from Third Parties
We may receive information from:
- Payment processors
- Analytics providers
- Advertising partners
- Identity verification services
- Third-Party Services integrated with your User Platform
2.4 End User Data
If you operate a User Platform, we may process data submitted by your End Users (e.g., customers, subscribers, visitors).
You are responsible for ensuring that your End Users are informed about how their data is collected and used.
In Plain English
We collect information you give us, information automatically collected when you use our Services, and information from trusted partners.
How We Use Information
We use collected information to:
- Provide, operate, and maintain the Services
- Create and manage User Accounts
- Process payments and invoices
- Provide customer support
- Improve and develop our Services
- Send service-related notices
- Send promotional messages (you may unsubscribe anytime)
- Prevent fraud and abuse
- Enforce our Terms of Use
- Comply with legal obligations
We may also use aggregated data for analytics and research purposes.
In Plain English
We use your information to run EzyStudio, improve it, communicate with you, and keep the platform secure.
Legal Bases for Processing (For EEA/UK Users)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests (e.g., security, service improvement)
- Your consent (where required)
You may withdraw consent at any time where processing is based on consent.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable core functionality
- Remember preferences
- Analyze traffic and usage
- Improve user experience
- Deliver relevant marketing
You may control cookies through your browser settings. Disabling cookies may affect certain features of the Services.
Sharing of Information
We do not sell your personal information.
We may share information with:
- Service providers and subcontractors
- Payment processors
- Cloud hosting providers
- Analytics providers
- Legal and regulatory authorities (if required by law)
- Business partners (in connection with mergers or acquisitions)
We may also share information as necessary to:
- Protect our rights
- Prevent fraud
- Enforce our Terms
- Protect Users and the public
AI Services & Data
When you use AI Services:
- Inputs and Outputs may be processed to improve our AI systems.
- We may review AI interactions for compliance and safety.
- You are responsible for reviewing AI Outputs before use.
- We do not guarantee the accuracy of AI-generated content.
Data Retention
We retain personal information for as long as necessary to:
- Provide Services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
If your account is terminated, certain data may be deleted or anonymized. Some data may be retained where legally required.
Important
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no method of transmission over the Internet or electronic storage is 100% secure.
You are responsible for safeguarding your login credentials.
International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence.
By using our Services, you consent to such transfers where permitted by law.
Where required, we implement appropriate safeguards for international transfers.
Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your personal data
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent
- Lodge a complaint with a supervisory authority
To exercise your rights, contact us at:
[email protected]
We may require identity verification before processing requests.
Children's Privacy
EzyStudio Services are not intended for children under 13 (or 16 in the EU).
We do not knowingly collect personal information from children. If we become aware of such a collection, we will take steps to delete the information.
Third-Party Services
Our Services may integrate with third-party tools and services.
Important
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we may or may not provide notice through the Services or by email.
Continued use of the Services after updates constitutes acceptance of the revised Policy.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
EzyStudio Ltd.
Email: [email protected]
